CSFVP: Case Managers (Dependency Cases)

The Child and Families Supervised Visitation Program provides a safe and positive way for children to visit with their parents as their families go through a difficult and transitional time.

The children and visiting parent(s) are given a private, child-friendly room in the center.  The child and parent are monitored by a trained, volunteer supervisor who is neutral to the family situation and will document the interaction and activities of the two hour visit.

Supervised Visitation may be required by the court for many reasons; including problems with divorce, domestic violence, abuse or neglect or simply an unusually period of time in which the child has not seen the parent and needs to become reacquainted.

Both parties are required to complete an intake interview with the Supervised Visitation Staff prior to any visits.  The intake process includes policies and procedures that will ensure a safe visit for the children and parents.  

Policies and Procedures

In order expedite your referral regarding supervised visitation, please make sure that:

1. The referral information is complete.
   If not completed in full and in detail, your visitation request may be delayed.
   
   
2. Your client knows who we are and what service we provide.
   There is often confusion about whom and for what reason our program has become involved in their visitation, especially if you continue to provide visitation while your client is ‘technically’ a CFSVP client.
   
   
3. You remind your client that a CFSVP intake is necessary before visitation with us is possible. Our goal is NOT to make your client’s life difficult, but it is imperative that we hear from them in a reasonable length of time, and that they stay in contact with us for the duration of their case with us. CFSVP will make every attempt to reach your client during the first two weeks following receipt of the referral. If unsuccessful, you will be notified.
   
   
4. You keep us informed regarding issues of risk, flight, mental health, alcohol/drugs or other serious behaviors.
   For security of everyone involved with the program, especially the children, it is important that you inform us of issues involved with your client and/or child and/or custodial parent. Putting this information on the referral is a huge help to us. Please be specific and detailed!
   When the case is open, please call us immediately if there is a change in the case plan. Example: case suspension, case closed, client is on vacation. We rely on your timely communication!

Downloadable Documents:

• CSFVP Case Manager Referral Form (pdf)
• Case Manager Policies/Procedures (pdf)
• Sample Visitation Summary (pdf)
  

*No person shall, on the basis of race, color, religion, national origin, sex, age, or disability be excluded from participation in, be denied the benefits of, or be subjected to unlawful discrimination under any program or activity receiving or benefiting from federal financial assistance and administered by the Department.

If you request any special accommodations or auxiliary aids for programs or services of the Supervised Visitation Program, please contact the Program Director at 941-492-6491.