CFSVP: Volunteer Supervisors

What does a Supervised Visit look like?

The visiting parent will arrive at the Center and be greeted by the police officer. All clients will be screened with a metal detector by the police officer. Any items not permitted in the visitation room will be secured. The Center staff will answer questions or share information with the parent as needed. The parent will be escorted to the designated visitation room and prepare for the visit.

The child will arrive at the designated time. The child will be greeted and screened by the police officer. Center staff will answer any questions or share information as needed. The Volunteer Supervisor will escort the child to the visitation room. The Volunteer Supervisor will remain with the family until the end of the visit.

The Center staff will greet the Transporting Parent and answer questions or share information as needed. The Transporting Parent is welcome to wait on site during the visitation.

During the visit the Visiting Parent and child can play games, sit and talk, make crafts, etc. as they spend time together. The Volunteer Supervisor will be seated within hearing distance of the conversation at all times. The Volunteer Supervisor will intervene if a visitation guideline is violated.

At the end of the visit the Volunteer Supervisor will escort the child to the designated waiting room to meet the transporting parent. The transporting parent and child will leave the Center. The visiting parent will clean the visitation room and will remain in the visitation room until the Center staff escorts them to the waiting room. The visiting parent will not leave the Center until dismissed by the CFSVP staff.

Volunteer Supervisor Facilitation Roles

Volunteer supervisors must be able to perform a number of sometimes seemingly contradictory roles. They must remain neutral but also be constantly on alert for situations that might present risk to the children, a parent, or others. Supervisors must remain in the ‘background’ but be close enough to hear conversations or notice inappropriate nonverbal behavior. The primary responsibilities of Volunteer Supervisors are as follows:

  • Ensure that no physical or emotional harm is directed to the child during the visit, to the other parent, or to other program participants.
  • Monitor conversations between a visiting parent and child to guard against inappropriate remarks or threats made toward the child or other parent.
  • Facilitate the visit when necessary by suggesting age-appropriate games or activities. This entails being sensitive to the needs of the parent and the child.
  • Monitor the length of visit in order to allow an opportunity for participants to prepare for the end of the visit.
  • Remind parents of the role of the visit monitor and rules of the program if necessary.
  • Redirect inappropriate behavior, both physical and verbal, in a manner consistent with program rules.
  • Avoid letting personal feelings about parents, child, or situation interfere with the monitor’s objectivity in observing visits.
  • If rules are violated, intervene appropriately. If the client does not follow your directives, contact staff immediately. CFSVP staff will terminate the visit.

What is the Volunteer Supervisor’s specific responsibilities?

Before a visit:
  1. Arrive 15 minutes prior to the start of the visit.
  2. Review your assigned case and begin to fill out the visit report.
  3. Note any specific concerns/issues. (Who brings food, allergies, specific topics)
  4. Ask the staff about any questions or concerns you may have.
  5. Greet the visiting parent. Report to the staff if you suspect a visitor to be under the influence of drugs/alcohol.
  6. Welcome the child at the door immediately when they arrive and take them to their parent.
  7. Do not allow unauthorized visitors to come into the visit.

During the visit:
  1. Make every effort to see that the child is safe – emotionally and physically.
  2. Position yourself in a ‘position of safety.’ Close to the door and never in a corner.
  3. Keep the child in sight at all times and position yourself so that you can hear the conversations at all times. If necessary, ask the parent to speak up if you can’t hear them.
  4. Be friendly with the child and parent; but remember that your responsibility is to observe, protect and complete the visitation report.
  5. Keep all of your conversations with the involved parties to a minimum. Honor the family by allowing them to have their time to visit.
  6. Intervene if the parent or child is doing something dangerous or if the visiting parent cannot exert proper discipline. Intervene if the toys/equipment is not being used appropriately.
  7. Tactfully, suggest a new topic to the visitor when an inappropriate subject is brought up by the child. Redirect the visitor if they try to begin a discussion that is not appropriate. Know the TIME OUT signal.
  8. Do not allow the following items in the visitation room: vehicle keys, cell phone, camera, sharp object, photos or electronic devices. If an item is noticed, please collect it and contact CFSVP staff.
  9. Never give the visiting parent the opportunity to see the visitation face sheet.
  10. If a parent does not respond to your directive, physically intervene and remove child from the visit room or proximity to parent and notify CFSVP staff.
  11. Do not allow the visiting parent to take the child to the bathroom alone. You should be see the parent at all times.

After the visit:
  1. Take the child to the waiting parent. Refrain from discussing the visit in front of the child. Be general in your response to the waiting parent. For example: I enjoyed spending time with your child today. I hope I can see “Johnny” at his next visit. Do not provide opinions about the visit. In case of an infant, please tell the transporting parent what time they ate and if there was a diaper change. Maintain neutrality.
  2. Complete and sign the observation report and note any significant or unusual problems or occurrences to the CFSVP staff immediately.
  3. Hand in the clipboard, cell phone and report.

Location of Visitation Sites

Visitation is provided at the Visitation Center, in Venice during the week. Visitation is provided at the Sarasota Hospital Memorial Daycare the first and third Saturday of each month. Volunteers may decide to volunteer at one or both locations.

Qualifications of Volunteers

All volunteers must pass a state and national background check every 5 years and attend the Volunteer Supervisor Training. This training is only scheduled 2-3 times each year. Potential Volunteer Supervisors will shadow current Volunteer Supervisors prior to individually supervising a visit.

Contact Information

If you are interested in becoming a volunteer supervisor, please send your name, phone number and address to the Visitation Center by phone or mail:

2210 South Tamiami Trail
Venice FL 34293
(941) 492-6491

As trainings are scheduled, the Visitation Center staff will contact you. This training is only scheduled 2-3 times each year.

*No person shall, on the basis of race, color, religion, national origin, sex, age, or disability be excluded from participation in, be denied the benefits of, or be subjected to unlawful discrimination under any program or activity receiving or benefiting from federal financial assistance and administered by the Department.

If you request any special accommodations or auxiliary aids for programs or services of the Supervised Visitation Program, please contact the Program Director at 941-492-6491.

Our Auxiliary Aids and Accessibility Plan (pdf).



Visitation Sites

Current visitation sites for the Supervised Visitation Program

Visitation and exchange appointments and location of the visitation site will be scheduled by the center staff after an intake/orientation is completed with both parties. Intakes and Orientations are provided by appointment only.

  1. Weekly visitation and exchange services are provided at the main office in Venice by appointment only.
    The office is closed on Monday.

    2210 South Tamiami Trail
    Venice, Florida 34293
    (941) 492-6491

  2. Saturday visitation services are provided only on the first and third Saturday of each month at the Sarasota Memorial Hospital Day Care by appointment only from 9-11 or 11:15-1:15.

    1401 S. Tuttle Avenue
    Sarasota, FL

Contact CFSVP

Sheila Miller, Program Director
2210 South Tamiami Trail
Venice Florida 34293
941-492-6491  Office Phone  
941-408-8469  Fax


Contact Info

Untitled Document

Main Office:
Child Protection Center, Inc.
720 South Orange Ave.
Sarasota, Florida 34236
Phone: 941.365.1277


Supervised Visitation Center:
2210 S. Tamiami Tr.
Venice, Florida 34293







North Port Location:
6919 Outreach Way
North Port, Florida 34297


Arcadia Location:
222 N. Roberts Avenue
Arcadia, Florida 34266